McKeyPL

I’m a level 14 (just 3 mln AP short of L15) Enlightened player. I was playing together with my husband and friends almost since the beginning of Ingress (December 2012). During Interitus in Kraków I was one of the operators. Some time ago my Samsung Galaxy S4 had been stolen, so I’ve got a new phone – a Xiaomi Redmi Note 4. Last Thursday (September 22nd) I used it for longer Ingress action (longer than hacking a few local portals) for the first time – and the last one, as Ingress stopped working quite soon. On returning home I found a message from NIA in my mailbox, saying that my account has been terminated. Only then I learned that Xiaomi phones are known to have problems with GPS that NIA erroneously recognizes as cheating. I never intentionally broke ToS, and I feel I have been treated unjustly.
I have already filled an account review request (ticket number 268337). Please reinstate my account.